Obihai Technology Inc, based in Campbell, CA, has been a leading provider of service-provider grade VoIP endpoints since 2011. Their cloud-based customization, provisioning, and management functionality have set them apart in the industry. With continuous updates and enhancements to their OBiTALK Device Management Platform (DMP), Obihai ensures that their partners, including service providers, system integrators, and telephony professionals, can make the most of their deployments. By following best practices and leveraging the DMP, organizations can effectively manage and customize Obihai VoIP devices in alignment with their own device management procedures and protocols.
Obihai Technology constantly evolves the DMP, implementing new features and adapting existing functionality to better serve their partners. They provide support resources such as FAQs and email support for service providers and system integrators. It is important to note that while the OBiTALK forum and retail user support FAQ are helpful for retail and bring-your-own-device (BYOD) users, they are not intended for service providers and system integrators who utilize the DMP for remote device management. Obihai also emphasizes the importance of using the correct firmware versions, which can be accessed through the designated firmware area in the DMP portal. By following these best practices, partners can ensure successful deployments and efficient management of Obihai products.
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