Monet Software Inc is a Los Angeles-based company that offers a range of workforce engagement solutions for small and medium-sized businesses (SMBs). Their easy-to-use and robust solutions, including Workforce Management Professional, Quality Management Professional, and Performance Management Professional, are designed to help SMBs reduce costs and improve the customer experience in their contact centers. With a focus on meeting customers where they are, Verint Workforce Engagement enables businesses to forecast and schedule staff across all communication channels, provide consistent service on traditional and digital platforms, and assess the quality of service across channels.
With a rapid cloud deployment and low total cost of ownership, Verint's workforce engagement solutions are tailored to the needs of SMBs, offering business intelligence, improved customer experience, increased productivity, and additional sales opportunities. As the digital landscape continues to evolve, Verint is committed to helping SMBs build an employee engagement strategy that meets the demands of uncertain times and positions them for success in the future.
Generated from the website