Matrix Broadband is a leading internet service provider based in Tracy, CA, offering ULTRA Broadband, Enterprise and Fiber solutions, as well as Whole Home WiFi and Business Phone services. With a focus on customer support, Matrix Broadband assists users in troubleshooting issues such as Netflix streaming problems and slow internet speeds, providing step-by-step instructions and troubleshooting tips. Their team is dedicated to ensuring customer satisfaction and offers various payment options, including online payment and credit card authorization.
Committed to delivering reliable and efficient internet services, Matrix Broadband addresses service interruptions promptly and offers assistance in rebooting connections. Additionally, they provide an account portal for customers to access payment history, account balance, and trouble tickets. With a referral program in place, customers can earn rewards for referring friends or neighbors to Matrix Broadband. Whether it's a service inquiry, billing question, or technical issue, Matrix Broadband can be reached via email, phone, or fax, ensuring that customer concerns are promptly addressed.
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