More than 25 years of lending experience keeps Loans by Suzette at the top of the mortgage loan modification business. Its business philosophy is to obtain clients through word of mouth only, meaning it wants every customer to leave happy and recommend the company to future patrons. Loans by Suzette uses every resource possible to find the best form of recourse for loan modifications. The representatives are committed to making all transactions personal, meaning you deal with a real person who cares what happens to you.