The Health Insurance Counseling and Advocacy Program (HICAP) serves Orange, San Bernardino, Riverside, Inyo, and Mono Counties, offering one-on-one counseling to help Medicare beneficiaries navigate their benefits and healthcare options. As part of the national network of State Health Insurance Assistance Programs (SHIP), HICAP provides unbiased and accurate information, free counseling, and community education.
With trained California state-registered staff and volunteers, HICAP does not sell or endorse commercial insurance products, focusing on counseling, advocacy for medical coverage issues, Medicare appeals, and fraud referrals. Through community education and counseling sessions, HICAP aims to empower individuals to make informed decisions about their Medicare benefits and costs.
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