First Steps Strategic Planning is a consulting firm based in Palos Verdes Estates, CA, specializing in business and marketing strategies, process analysis, and organizational effectiveness. With over 20 years of experience, founder Brenda Montgomery Williams helps small businesses develop customized plans to improve customer satisfaction and loyalty, while aligning their organizations with their vision, mission, goals, and objectives.
By providing tactical plans and practical recommendations, First Steps Strategic Planning assists businesses in implementing their strategies and transforming their day-to-day operations, ultimately helping them achieve targeted goals and objectives. With a focus on both for-profit and non-profit sectors, Brenda Williams emphasizes the importance of pragmatic business tactics in addition to clear strategic planning.
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