FedONE Federal Credit Union is a financial institution based in Los Angeles, CA, that aims to provide a seamless transition for its customers. They offer online banking and a mobile app for convenient access to their services, and they provide a step-by-step guide to help customers set up their accounts. FedONE FCU also ensures a smooth transition for ATM and debit card users, with new CU SoCal Debit Cards being mailed out and a wide network of fee-free ATMs available. Additionally, they offer bill pay services and encourage customers to enroll in CU SoCal's free online banking for continued use. With branches throughout Los Angeles, Orange, and San Bernardino counties, FedONE FCU provides in-person services and access to thousands of credit union branches nationwide through the CO-OP Shared Branch network.
Customers can expect changes in terms and fees starting June 1, and checking account users will receive a free box of CU SoCal corporate-image checks. Direct deposits and automatic payments will continue without interruption until January 1, 2020, but customers will need to update their account information with the new routing and transit numbers. FedONE FCU also offers assistance with updating account information with Social Security. Lastly, they provide eStatements for customer convenience.
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