History
A personal experience made Michelle realize how under serviced and under educated consumers are about insurance and how it works. In 2010 her husband was at fault in an auto accident. After paying their auto policy on time for over 1 year - at a rate that was too good to believe, the auto claim was denied by their carrier. They were left responsible for a bill totaling over $20,000. Her broker never went over vital coverage's, rather only making suggestions on how to obtain the best price. With the whole process focusing only on price, many valuable subjects were missed. That fuels the whole philosophy behind the Gonzalez Agency. We are the experts and it's unfair for consumers to pay the price because they dealt with someone who was focused on making a sale, rather than guiding and educating their trusting consumer on what's in their best interest. Michelle educated herself on the in's and out's of California Auto Policies, and later pursued licensing to make a change for others.
Specialties
The Gonzalez Insurance Agency sets itself apart by focusing only on our clients true needs. All protection is tailored to our clients circumstances, for their current stage in life. With Farmers being the largest multi-line carrier in the world, we are able to provide every level of protection one may need; from their auto, home, life, commercial and everything in between. We understand not everything can fit into 9-5; so we welcome contact after hours and on weekends, providing our Agent's personal cell phone for calls or texts. We take pride in being available for our valued clients whenever they need us, for whatever reason.