History
I opened Diablo Valley Technical Services after a 11 year position as IT Manager/Director for a national staffing agency, before that I worked as a contract programmer, a QA Analysts & Customer Support Engineer for a large dot.com . I have a diverse skill set that I have acquired over the past two decades that continues to grow
Specialties
We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products. We provide on-site expert, friendly technical support to business, home and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training. Our full time help desk team is at your service when you need them most. We offer remote assistance, on-site visits, and online resources such as our advanced ticketing system and customer knowledge base.