24/7 Customer, based in Campbell, CA, offers a comprehensive CX platform powered by Lumos AI to enhance customer interactions and optimize contact center operations. Their Engagement CloudTM solution includes Conversation Automation, AI Virtual Agent, Omnichannel Contact Center Platform, and AI-powered workforce engagement tools to improve customer experience and boost productivity.
With over 20 years of contact center operational experience, 24/7 Customer is a leader in providing AI-driven solutions for businesses seeking to streamline their customer service processes. Their unique platform, 24/7.ai Engagement Cloud, combines advanced AI technology with deep industry knowledge to deliver consistent, personalized conversations across all communication channels.
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