ServiceTrac, based in Scottsdale, AZ, is a leading provider of solutions and technology tailored for the senior care and post-acute care sectors. With a focus on increasing occupancy, reducing turnover, and enhancing referrals, ServiceTrac offers a range of services including satisfaction research, employee engagement, mystery shopping, and online reputation management.
Having conducted over 3.2 million surveys and achieving an average 31% increase in satisfaction scores for clients in the first year, ServiceTrac is known for its expertise in serving various types of health care organizations, including independent living, assisted living, skilled nursing, and low-income housing. Their customizable solutions aim to optimize revenue, boost reimbursement, and nurture stakeholder relationships in the ever-evolving healthcare industry.
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