The City of Ketchikan offers a range of municipal services to residential and commercial customers. The city operates through finance, human resources and public safety departments. It also maintains police, public works and fire departments. In addition, the City of Ketchikan operates information technology and ports and harbors departments. Its public works department is responsible for the maintenance and repair of roads and streets. The city s fire department provides various fire safety programs and services. Its human resources department develops and administers personnel polices and procedures. The city s police department offers law enforcement services. The City of Ketchikan s information technology department provides data collection, distribution and processing services.